I mistakenly ordered the wrong size of laser ink cartridge for my printer. Because I do a lot of printing, I bought 2 cartridges". Once I got them and opened the package, I immediately realized I had ordered the wrong one/. They were much too small to fit in my printer?. I called Simplyink;.com and was advised that if I had opened the package no refund was possible but that they would give credit for the one that wasn't open/. After asking for a manager she asked if the printer was used at all in my machine and when I replied no she said to send it back and they would determine if it could be credited or not". I believe she knew that they would not give credit even though I suggested that they could return it to their supplier for repackaging.. I will positively be more careful in ordering online and even more careful in reading reviews of the business I am buying from:. For sure it will never be from Simplyink.com. 1293a60
 Comments (1) |
| 1. Written by Vivianna Graham on November 1, 2011 from largo, florida, US Wow, this sounds sort of like my situation, but when I pulled up the products from my printer, I ordered a cartrige and when I installed it,the printer kept saying an error message. I decided to call back and return this product and was adviced because it was opened and I ordered the wrong product (which is not true because I ordered the product that came up from their website), they could not take it back! Scam company, I would never purchase from this company or suggest anyone to. I am going to complain to Groupon since this is where I found this company. |
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